FAQs for Ishield
General
iShield is a comprehensive phone protection app designed to safeguard your device and personal data. It helps you stay secure by scanning your network, detecting data leaks, identifying your IP location, and checking your device for hidden risks or harmful apps all from one simple dashboard.
All of iShield’s core security tools are conveniently located on the Home Screen. You can:
- Network Scan: Detect Wi-Fi or mobile network vulnerabilities.
- Data Leak: Check if your personal data has been exposed online.
- IP Tracker: View your IP address and real-time location.
- Device Scan: Identify harmful apps or hidden threats.
Each scan provides instant results and security recommendations.
All secondary features are available in Settings.
To access them:
- Open the iShield app.
- Tap Settings.
- From there, you can:
- View the Security Guide.
- Restore Purchases.
- Contact Us for support.
- Rate Us or Write a Review.
Yes. iShield performs all scans securely on your device. It does not collect, store, or share your personal information. Your privacy and data safety are always protected.
To maximize your protection:
- Run Network Scans frequently, especially on public Wi-Fi.
- Perform Data Leak Checks weekly.
- Use Device Scan to remove potential threats.
- Review the Security Guide for expert safety tips.
Subscription & Billing
iShield offers flexible subscription options, including 3-day free trial:
- Weekly Plan: $2.99
- Monthly Plan: $8.99
- Yearly Plan: $39.99
All plans unlock every premium feature Network Scan, Data Leak, IP Tracker, and Device Scan.
If you’ve reinstalled the app or switched devices:
- Open iShield.
- Go to Settings.
- Tap Restore Purchase.
Your purchase will be verified via your Apple ID, giving you full premium access again.
Subscriptions are managed through your Apple ID settings. To cancel:
- Open Settings on your iPhone.
- Tap your name → Subscriptions.
- Select iShield → Cancel Subscription.
Support & Troubleshooting
You can contact our support team directly through the app:
- Open Settings.
- Tap Contact Us.
- Describe your issue and send your message.
Our support team will respond promptly to assist you.